Privacy Policy

Effective date: September 12, 2026
Last updated: September 12, 2026

Faithfully Fit Collective (“Faithfully Fit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit faithfullyfitco.com, subscribe to our emails, download a resource, purchase a product or service, participate in a program, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Faithfully Fit Collective, we may collect the following information:

Information You Provide

  • Your name and email address

  • Billing address and transaction details

  • Products, services, programs, or resources you purchase or request

  • Messages, questions, survey responses, testimonials, and other information you send us

  • Information you voluntarily provide in coaching questionnaires, community discussions, emails, or calls, including wellness goals, exercise history, food preferences, and health-related information

  • Any other information you choose to provide

Please do not submit highly sensitive medical, financial, or identification information unless we specifically request it through an appropriate secure method.

Payment Information

Payments are processed by Squarespace Payments or another third-party payment processor. We do not directly store your complete credit or debit card number. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit our website, Squarespace and other service providers may automatically collect information such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring pages or links

  • Pages visited and actions taken

  • Approximate location based on your IP address

  • Cookie identifiers and similar technical information

We may also use analytics tools in the future to understand website traffic and improve our services. This Privacy Policy will be updated if our data practices materially change.

2. How We Use Information

We may use your information to:

  • Provide requested guides, resources, products, coaching, and services

  • Process purchases and send transaction-related communications

  • Create and manage program or community access

  • Send program information, schedules, resources, reminders, and updates

  • Send newsletters and marketing emails when you have subscribed or otherwise provided permission

  • Respond to questions, messages, and customer-service requests

  • Personalize your experience and email communications

  • Operate, maintain, protect, and improve our website and services

  • Understand how visitors use our website

  • Detect fraud, misuse, security incidents, or technical problems

  • Maintain records and comply with tax, accounting, legal, and regulatory obligations

  • Enforce our agreements, policies, and terms

3. Email Communications

When you request a guide, subscribe to our email list, enroll in a program, or otherwise agree to receive emails, we may send you the requested resource and related communications from Faithfully Fit Collective.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of an email. You may still receive necessary transactional or program-related messages concerning a purchase, active enrollment, account, or service you requested.

We currently use Flodesk to manage forms, subscriber information, email lists, and automated email communications.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Secure forms and checkout processes

  • Understand website performance and visitor activity

  • Prevent fraud and misuse

Some cookies are essential for the website to function. Other cookies may relate to analytics or marketing tools if those features are enabled.

You can control certain cookies through your browser settings. Disabling cookies may affect how some portions of the website function.

5. How We Disclose Information

We do not sell your personal information.

We may disclose information to trusted service providers that help us operate our business, including:

  • Squarespace, for website hosting, forms, commerce, checkout, and related website functions

  • Squarespace Payments and other payment processors, for payment processing and fraud prevention

  • Flodesk, for signup forms, subscriber management, and email communications

  • Heartbeat, for program materials, community access, and participant communication

  • Zoom, for virtual coaching, educational sessions, and prayer calls

  • Email, cloud-storage, scheduling, analytics, accounting, and other business-service providers we choose to use

These providers process information according to their own terms and privacy policies.

We may also disclose information:

  • When required by law, subpoena, court order, or governmental request

  • To protect our rights, safety, property, users, or the public

  • To investigate fraud, security concerns, or violations of our agreements

  • As part of a business transfer, merger, reorganization, financing, or sale of assets

  • With your direction or consent

6. Program Communities and Group Calls

Information you post or share in a community space may be visible to other participants. Please use care when discussing personal wellness information and avoid sharing information you do not want other members to see.

Group coaching or Zoom calls will not be recorded unless we provide notice and obtain any consent required by applicable law. Other participants are expected to respect confidentiality, but we cannot guarantee the actions of every participant.

7. Health and Wellness Information

Faithfully Fit Collective provides general fitness, nutrition, wellness, educational, and faith-centered support. Information you voluntarily provide about your wellness goals may be used to deliver and personalize the services you request.

Faithfully Fit Collective is not collecting information for emergency medical care, diagnosis, or treatment through this website. Do not use website forms, email, or community spaces to communicate a medical emergency.

8. Affiliate and Third-Party Links

Our website may contain links to third-party websites, products, or services, including affiliate or ambassador links. We may receive compensation when you make a purchase through certain links, at no additional cost to you.

We are not responsible for the privacy, security, content, or practices of third-party websites. Review the privacy policy of any third-party website before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the services or resources you requested

  • Maintain our relationship with you

  • Complete transactions

  • Meet tax, accounting, recordkeeping, and legal requirements

  • Resolve disputes and enforce agreements

  • Protect the security and integrity of our business

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it. Backup copies may remain for a limited period as part of routine system operations.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email transmission, electronic storage system, or online service can be guaranteed to be completely secure.

You are responsible for protecting any passwords or account credentials associated with third-party platforms used to access our services.

11. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain uses of information

  • Request a portable copy of certain information

  • Opt out of marketing communications

  • Receive information about how your information is collected, used, and disclosed

  • Exercise applicable privacy rights without unlawful discrimination

To make a privacy request, email rachel@faithfullyfitco.com. We may need to verify your identity before completing a request. Certain information may be retained when legally required or when an applicable exception permits retention.

We do not currently sell personal information or use it for cross-context behavioral advertising.

12. International Visitors

Faithfully Fit Collective is based in the United States. If you access our website from another country, your information may be processed and stored in the United States or in other locations where our service providers operate.

Where applicable, we process personal information based on your consent, the need to provide a requested product or service, our legitimate business interests, or compliance with legal obligations.

13. Children’s Privacy

Our website, email list, products, and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information directly from children under 16.

If you believe a child under 16 has provided personal information to us, contact rachel@faithfullyfitco.com so we can review and, when appropriate, delete it.

Parents and guardians may use family-oriented resources with their children but should submit registration and contact information themselves.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, platforms, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after an updated policy is posted means you acknowledge the revised policy.

15. Contact Us

For questions or requests concerning this Privacy Policy or your personal information, contact:

Faithfully Fit Collective
Email: rachel@faithfullyfitco.com
Mailing address: PO Box 381163
Birmingham, AL 35238
United States